Thank you very much for the consideration and caring you showed, when selling our Step-Mum's home this year. You made the sale process an absolute pleasure from start to end.
The decision to sell, provided an emotional challenge for Mum, who had resided at the property for over 70 years. Mum was however certain, that she wanted to engage the services of Harcourts Sharoglazov. After the initial meeting, our Step-Mum was impressed by the warm and professional presentation both you and your Mum provided, when assessing her home for sale and rental prospects.
It was a thrill to learn you were happy to take on the job, despite our special request for a short sales campaign due to our forthcoming daughter's marriage.
After only one open inspection, we were shocked and excited to receive your call, notifying a high number of interested parties. Even more exciting was the second call, two days later, to advise of a firm purchase offer that exceeded the expected purchase price and negated the need for an action. We were able to celebrate not only the sale of Mum's home, after only one week on the market but also our daughter's wedding.
Since settlement, we have recommended your services to others because:
• you maintained all commitments
• you maintained timely and accurate communications with us and with Mum, throughout the sale process, which involved calling us at work and Mum at the nursing home
• you provided an honest and realistic sale price
• you listened and tailored your services to meet Mum's specific needs
• there were no hard sell techniques used to engage us
• your positive and confident outlook provided no doubt the property would sell
Thank you once again Mark, for the sensitivity you showed our Step-Mum and the joy you created when you sold her property. She is one very happy and very lucky 94 year old lady.
Dean and I are equally honoured to have met you and experienced your special brand of excellence in property sale. We wish you all the best for the future.
B. Ellis & D. Fairlie
Thank you for doing such a wonderful job selling my house in Alexandra Street Prospect. Everything was done to perfection. You are very thorough and I will recommend you to anyone.
Thanks a million!
I can't thank you enough for your professionalism and execution in delivering the outcomes for the sale of dad's property. Amazing to think that in essence, after 10 days on the market, we're ready to get the signatures on paper at a price nearly 7% above our estimates. Brilliant result.
Thank you for assisting us to sell our property in Prospect.
You not only ensured a great result for us but we were extremely impressed by your tenacious approach and fantastic communication which was particularly important given that we do not live in South Australia. You kept us fully informed throughout the entire marketing campaign which gave us confidence in the end result.
We would have no hesitation in recommending you to our family and friends who may be looking to sell any property.
A. & S. Keene
Mark, thank you very much for your efforts in selling my Mother's house. The advertising campaign was excellent and your advice about pricing was spot on. You kept us informed the whole way through of everything that was happening and we felt very much involved.
Your auctioneering on the day was superb and to get $56,000 over reserve was fantastic. Yourself and Paul were a pleasure to work with and very professional and of course your Mother on auction day taking registrations. Awesome job well done.
As you know my property settled today.
I would like to thank you for the professional manner in which you managed the advertising & sale of my apartment. From the marketing strategy to the regular updates following buyer enquiries, open inspections & inspections by appointment.
I've no doubt that your local knowledge, experience & hard work were major factors in the property being sold.
Best wishes / kind regards,
We had the pleasure of having Mark sell our house in Devon Park. The result he achieved was outstanding. Four offers at or above our asking price after just two opens.
We can't say enough positive things about Mark. He is an excellent communicator and strategist. Everything Mark does is well-considered and comes from a wealth of experience he has gained in a relatively short amount of time as a real estate agent. Clearly, growing up in a family of agents has reaped benefits for Mark.
Mark worked with us to develop a well-researched and appropriate marketing strategy. The description he provided of our house was spot-on and emphasised all of the highlights without being too wordy. The photographer did a great job and Mark's selection of the photos for the sign and online advertising was perfect. Mark's strategy for the opens clearly paid dividends given the number of offers we received within days of the first open.
Mark prides himself in exceptional service. He is a perfectionist and clearly enjoys his job and achieving great results for his clients. We have no hesitation in recommending Mark.
M. & S. Dragovic
We are writing to offer our most sincere thanks to both you and Paul for the exceptionally professional service that you provided in the sale of Ron Allen's home at 52 Barton Street, Blair Athol.
With settlement having taken place yesterday, a mere 5 1/2 weeks after we listed the property with you, we are stunned at your efficiency - particularly given that you achieved a price only marginally below the realistic full asking price. Your prompt attendance at appointments, expert guidance and a comprehensive knowledge of your local market made it a pleasure for us to deal with you.
As a result, we have no hesitation in fully endorsing your professional services to anyone seeking expert Real Estate services.
You will be pleased to know that Sonia's Father, Ron, has now settled into his new home in Queensland.
With very best wishes to your team at Harcourts Sharoglazov for continued long term success.
W. & S. Jamieson, R. Allen
Following the death of a family member I approached Mark Sharoglazov to help dispose of property that formed a part of an estate. He immediately displayed eager enthusiasm for the task ahead, in presenting ideas, in being open to discussion and in being prepared to adopt strategies not always in line with his cautious recommendations.
He proved himself to be entirely professional in his area of expertise, always attending to matters and answering phone enquiries in person and in dealing with legalities, documentation and other professional people with competence. This direct manner helped build trust between us and it was always evident he was keen to achieve success. I have been impressed by his diligent work ethic, his patent, good humoured, pleasant manner and his quietly efficient organisational skills.
My family and I are delighted with the results of our association with Mark of Harcourts. We confidently commend him to others and wish him well in the future.
Mark thank you for your text sent @ 16:23 hours. I have just received it.. I can’t stop laughing.. hence this text. I’m sure you must have a ‘silent – in built’ degree in Psychology that you have not declared!
You worked the problems out when you called, before I knew myself.. as we always share with everyone.. ”what Mark doesn’t know is not worth knowing”.
Not only are you highly intelligent with impeccable manners, but a true professional with integrity as an added bonus!! What an asset to your profession and to any business.
Dear Mark and Paul,
On behalf of our family, I would like to sincerely thank you both for selling our mother’s property. From our initial meeting you showed outstanding professionalism, commitment and realistic market knowledge.
We greatly valued your empathy towards our mother and her situation. Despite some hiccups along the way, you demonstrated excellent communication and negotiating skills
It was an absolute pleasure dealing with you both. I have no hesitation in recommending you to any prospective clients. Once again “thank you”.
Hi Matthew and Mark,
I am not often moved to write to record my appreciation of outstanding service, this is because it rarely happens.
In saying that my experience with both of you at Harcourts Sharoglazov has been nothing short of outstanding. The whole experience from the initial appraisal, through to the inspection until settlement has been clear, concise and always positive.
We have had ordinary experiences with real estate agents in the past, so it is a real testament to yourself and your team that you exceeded our expectations in both service and sale price. Thank you again for making what can be a very stressful and anxious period into something that we actually enjoyed and welcomed. Thanks again!
I would just like to thank you for selling a second property for me now. They were very different properties in very different markets. One good, one slow market but you managed to get excellent results in both sales.
Your manner and conduct was always professional. I appreciated that you always kept me informed of how things were progressing. I liked that you were direct and to the point with relaying information but didn't overload me with anything unnecessary.
I will recommend you highly to anyone wanting to sell their property.
Thank you so much for selling our investment cottage at Dry Creek.
We were very impressed with your friendly, professional manner at our first and subsequent interviews with you and were pleased that you explained everything associated with the sale in detail.
The way you kept us fully informed at all stages of the selling process was exemplary and we really appreciated it. We certainly highly recommend Harcourts Sharoglazov to our friends, colleagues and acquaintances and down the track would have no hesitation is using your services again.
It was a great result you achieved for us and we are most grateful. May we wish you every success and happiness in the future.
T. & J. Joyce
Hi Mark, Thanks for your assistance with the recent sale of my property.
I found you were very professional in our dealings as obviously you understood the market well as the property was sold after the first open. All of this achieved while I live interstate without any hassles so thanks again for your help.
Cheers - Paul
Just a small token of my appreciation for the way in which you and your parents managed the sale of my mother’s house in Prospect.
Your professionalism and support during the process was exemplary. Please also thank your parents for “holding my hand” during the auction.
I really needed their guidance and strength as it was a particularly hard time.
Best wishes for the future.
We used Mark Sharoglazov from Harcourts Sharoglazov to sell our unit (investment property) in Woodville. This was a challenge as we now live in Queensland and all communication had to be done via phone and email.
Mark was dedicated from day one to sell our property and get the best possible sale price. He made many recommendations such as property improvements, time of year to sell, length of time on the market, advertising specials and online promotions. Mark also kept us informed following open inspections and of any potential buyers.
Mark sold our property at a price we were all happy with. I will certainly use Mark again in the future and recommend him to my family and friends. I would like to thank Mark for his hard work and effort in the recent sale of our home.
We also use Harcourts Sharoglazov to manage the rental agreement of our second property in Adelaide and they have always offered a very professional service.
E. & R. Austin
Thank you very much for your attention and efforts in selling my mother's house. Your professional manner and valuable advice was much appreciated. Your knowledge of the market was invaluable.
Thank you - Thank you for all your help in selling my property in Collinswood. I am certain that your honest, caring and open nature, coupled with your attention to details, helped to sell the property on the 3rd Open for Inspection. I appreciated all your help, suggestions and guidance throughout the process. THANK YOU
To Mark, family and staff of Harcourts,
Thank you so much for all your help. Leon and I wish you all the best in the years to come. Your kindness is very much appreciated. Have a great Christmas.
L. & L. Horner
Kim and I are enormously grateful for all that you have done on our behalf with the sale of 96 Braund Road. There is no way we could have managed to get such a good price so quickly with just a normal estate agent. You have been a star and I am more than happy to say so in writing. When we next visit Adelaide, the bottle of champagne will be on us!
With thanks again,
I was very impressed with the manner in which Mark made his initial presentation prior to sale and his professionalism was evident. Mark also kept me fully informed at all stages of what turned out to be a very successful programme and which ended with the sale of the property at auction. Thanks again Mark!
To Janet, Mark and those involved with the management and sale of our property at Glenview Avenue Blair Athol. Thank you for a great result on our property and for managing it for the last couple of years. We look forward to doing more business with you in the future! Many thanks,
C. & K. Birrer
Dear Mark, family and staff,
Thank you very much for the efficiency, diligence and kindness shown to me during the process of the sale of my home in Leslie Avenue, Blair Athol. Your thoughtfulness was much appreciated. Yours sincerely,
I recently acquired 6/75 Churchill Rd, Prospect listed by Mark Sharoglazov of Harcourts Sharoglazov. I just wanted to state that Harcourts is well represented by Mark and I have no doubt that the brand will establish itself even further in the prominent suburb of Prospect due to the efforts of Mark and his very capable team.
The real estate market was sad, the house we were selling needed lots of loving care to make it liveable and I thought we had little chance of selling it. But 40 to 50 people attended the auction and we had 11 registered bidders.
It was all thanks to Mark. He worked hard. His marketing plan with newspaper and internet coverage was excellent; the writing on the brochures told the truth gently and the photos of the house were glossy and attractive. He arranged a fortnight of 'opens' at varying times to make house viewing accessible to more people and then impressed us with his auctioneering skills. The house sold for $35,000 over the reserve!
If you are looking for a true professional real estate agent who takes pride in his work, I can wholeheartedly recommend Mark and his team at Harcourts Sharoglazov.
Mark, Sarah and I would like to thank you, Janet and Paul for your efforts and hard work on selling the property. Hopefully we can do business again in the future.
Thank you Mark, for your much valued assistance in selling our unit in Broadview. Your helpful suggestions were greatly appreciated and we were very happy that you kept us well informed throughout the whole process.
Your professional approach assured us of a sale in a very difficult market. Thanks for a job well done.
J. & K. Launer
I am writing to you to express my thanks for the professional manner in which you presented the sale of Leslie Avenue Blair Athol. The information, photographs and floor plan were accurate and descriptive, giving us a clear picture of what was on offer.
It was most impressive that you were accessible by phone. For the number of calls we made, not once did we have to leave a voicemail. You were courteous and attentive to our requirements in facilitating the viewing of the property. As you will recall, we were late due to a delayed plane flight, but with the minimum of fuss you were able to meet with our Building Inspector and rearrange your schedule.
The documents provided for signing were thorough and complete and in the course of discussing the sale with another professional, mention was made of your attention to detail. It was most pleasant dealing with you and when the time comes to sell our property we would not hesitate to consider engaging you as our agent. I would also recommend you to our acquaintances and any of your prospective clients.
I would like to let you know that I was thoroughly impressed with your professionalism. You have something over a lot of other real estate agents I have seen the last few months so well done!!!
Mark Sharoglazov competently guided us through all the processes involved in selling our house. His kindly advice revealed his considerable knowledge and expert judgment of the current state of the real estate market.
The valuation was honest and realistic and was based upon both the property and the locality at the time of selling. His estimation was remarkably accurate. Mark kept in touch regularly about the level of interest shown online and during open inspections during the weeks leading up to the auction. At this point I realised that not only does Mark understand the property market but he also has considerable interpersonal skills which are extended to both sellers and buyers.
He completed the auction with a fair regard for all bidders and completed the sale with tact and good management. I felt I could trust Mark’s management and I would recommend his ability in real estate matters.
Thank you for your excellent work in selling our 2 properties. We had to drop the price but that was not your fault. We blame the economy and you did an excellent job in getting both properties sold in these difficult times! Thank you
T. & H. Gibson
Thank you for being my Real Estate Agent in the recent sale of my home. It was certainly a very emotional and exciting time, as this was my first home selling experience. Mark, your proven professionalism and knowledge in this industry made the whole process run smoothly and as easy as possible.
The benefit of choosing a local real estate team is that you designed a marketing campaign which mad the most of the unique features of my property and the surrounding area. I was impressed with you thorough and well detailed appraisal presentation. You company took care of everything and communicated effectively throughout. I would not hesitate in recommending the services of Harcourts Sharoglazov.
At the first meeting to appraise our property, I mentioned the result of a survey of the "least trusted" professional group/industry printed in the Adelaide Advertiser. Unfortunately, according to the survey results, individuals with background in Real Estate, did very poorly.
Mark, in relation to that survey, obviously they did not survey vendors that you have handled the sale of their properties. As you were aware, we had six appraisals done. Two of the appraisals were done by acquaintances that we have known for a period of 14 to 20 years. They also own their own Real Estate business. The other four appraisal were done by Agents from well know Adelaide Real Estate companies.
As an investor for the past 30 years, we had to be satisfied with the information provided on the six appraisals. In particular, that the proposed amount had no "Agenda" attached, in securing the sale of our property. With the documentations (x6), your appraisal was not the highest amount. However, we did a few more research, contacted you all with some further questions and sought clarification. Consequently, we made the decision to offer you the sale of our property. We certainly made the correct decision, considering the excellent outcome.
Mark, OUR SINCERE APPRECIATION and WE THANK YOU! Customarily, individuals usually put pen to paper to complain. However, I am of the opinion that it is just as important to give credit when it is due as a feedback process. We selected you because of your integrity and you outstanding professional skills. Your communication was always clear. Your academic background was evident throughout and we felt privileged, that we were looked after by the very best in the industry. You were honest with the proposed price (appraisal) for the property and the amount made on Auction Day, confirmed it.
You demonstrated extensive knowledge of the Real Estate Institute regulations, policies and procedures as well as that of Auctioneers. Mark, your extensive skills in working within the Residential Tenancies Act 1995 in managing tenants at the property was excellent. We had a very happy couple and they always spoke very highly of your communication skills, in treating them as individuals. They never at any time, felt discriminated by you because of their background. You always treated them with respect and they never felt like being treated as tenants! Our Conveyancer and staff at Mason Gray Strange Property Management Group also confirm the above in all your communications with them.
Mark, you are simply THE BEST!!! And AN ASSEST to your profession!!! In the thirty years of being an investor, I never dreamed that I would write such a letter to anybody working within the Real Estate Industry. Especially the first line of this paragraph, I never thought it possible but you proved me wrong. I wish you every success and with such skills you deserve the very best.